For a company who is starting to grow its business, having a CRM software is essential. It helps you be organised, have everything on a same software, but also update easily customers data, in order to communicate in a better way with your customers as well as your co-workers. For your marketing team and for your sales team,, it’s important to have a customers file updated. However, you need your CRM software to be compatible with your needs, your activity, your company size, etc…
Each CRM has its special features and is designed for different kind of companies.
For small companies, we recommend CRM softwares such as Highrise and Microsoft Dynamics.
Microsoft Dynamics is integrated with the Micrsoft Office Pack, so it helps you be more organized. Moreover, it offers a storage space of 5Go in the cloud.
Highrise is a CRM software which is more adapted to start-up businesses. Not expensive, created for companies from 6 to 40 employees, this CRM is only available on mobiles. This sofwtare is designed for companies that are “nomadic” and comfortable with new technologies.
Zoho is a totally integrated into a marketing automation system as well as a lot of possible integrations for different uses such as mass mailing or automation workflow.
Vtiger is a CRM made for small and medium size businesses. It has all the features of a CRM software, with a integrated billing system, a payment software, and the possibility to do a “made to measure” service. Besides, Vtiger is available on mobiles, which is practical for sales representatives who are often away. Sage CRM, like Vtiger, is aimed at SMB. Their services are similar.
Sellsy, very new French CRM, is designed for very small businesses et freelancers. It has a nice price-quality ratio. An integration to a billing system is also available. Sellsy offers learning and tutorials to understand all the functionalities of their CRM softwares : this is what we can call the French touch 😉
NetSuite is a CRM software for all kind of companies, with a pricing starting at $500/month. So, this software is aimed actually at companies which are already well installed and with a necessary budget for this kind of investment.
E-Deal is the market leader of the French CRM softwares. Its main targets are the mid-market companies and big companies. The pricing is personalised, that is to say that each person chooses the features he needs.
However, you can also opt for famous time-tested CRM softwares.
Pipedrive is one of the most emblematic CRM softawres. It is very easy to understand and fits a lot of business models. Cheap, with only 12€/month/user, it has many integrations and connections, including to Google.
Salesforce is THE leader on the CRM softwares market. It is designed for all companies, from small businesses to very big companies. It allows you to keep an eye on your opportunities, your tasks and your events. Moreover, you can do a global reporting, create quotes and invoices, manage your mass emailing. Nonetheless, Salesforce doesn’t offer any personalisation concerning your selling process, and is one of the most expensive softwares.
Sugar CRM specialised in CRM softwares for small and medium-size businesses. It offers a total automation of the workflow, as well as a big storage space in the Cloud. This tool adapt to suit your working methods and allows you to have many configurations. However, it doesn’t have any analytical tool available.
More and more CRM softwares have inegrations that give you a bigger centralizing and then a more important productivity. GetEmail will be soon integrated with SalesForce. Why SalesForce ? Because it is the CRM softwares the most used around the world. Thereafter, we will determine which CRM software we would to be integrated with, thanks to our users remarks.